An H&M storefront at street level
FAST FASHION#Us Editorial · 2026.04.15 · 7 MIN READ

H&M: the greenwashing playbook

H&M's "Conscious Collection" looks good on the label. Lawsuits, misleading claims, and unchanged production tell a different story.

H&M's "Conscious Collection" looks good on the label. Lawsuits, misleading claims, and unchanged production tell a different story.

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The harder question

Is H&M fast fashion? Yes. But that's the easy question.

The harder one is why a fast fashion company works so hard to convince you it isn't. H&M wants you to know it cares about the planet. The company runs a garment-collecting program in every store. It publishes annual sustainability reports. It signs industry pledges. And it operates 4,000 stores and reported net sales of SEK 228 billion ($22 billion) in 2025.

You can do both things at once. Care, and not change. H&M has built a masterclass in that posture.

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The greenwashing

In 2022, H&M was sued in the US for its "Conscious Choice" marketing. The lawsuit alleged that the product scorecards H&M attached to Conscious items were misleading — in some cases showing that garments "saved" water they couldn't have saved, and in others reporting data that was simply fabricated. H&M paused the scorecards.

Then there's the Garment Collection program. Drop your old clothes in the bin at any H&M store, get a discount voucher for new ones. Sounds like a closed loop. Isn't. Investigations by Aftonbladet and the Changing Markets Foundation traced donated H&M items dumped in West African landfills. Fewer than 1% of garments collected were actually recycled into new garments.

A sustainability program that sends your old clothes to a landfill while selling you a voucher for new ones isn't a program. It's a marketing funnel.

Split diagram comparing the H&M Conscious Collection marketing claim with real outcomes
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Where the garments actually go

The Changing Markets Foundation put GPS trackers on 21 items donated to H&M's in-store collection bins. The trackers followed the garments across continents — from European stores to sorting facilities in Eastern Europe, then on to textile markets in Ghana, Kenya, and Togo. Several ended up in open-air dumps.

None of this is illegal. All of it is marketed as "recycling."

Map showing the global trail of H&M garments donated to in-store collection bins
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What to do instead

Don't drop your old clothes in an H&M bin and call it recycling. Sell or trade them to someone who will actually wear them. Or cut them up and use them as rags. Both are more circular than what the collection program does.

Don't buy new H&M because it's labelled Conscious. The label means "this item contains some proportion of recycled or lower-impact material." It doesn't mean the factory paid a living wage. It doesn't mean the garment will last more than ten washes. It's a marketing gradient, not a certification.

PR department first. Factory floor much, much later.
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What members are saying about H&M

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Posting as You · Your City
  • M
    Maya· Jakarta · 2m

    The number that stopped me was 76% polyester. Once you picture what that actually sheds into the water every wash, the $5 number means something different.

  • S
    Sola· Lagos · 14m

    Sent this to three friends. Two of them deleted the app the same night. Nobody did it because I shamed them. They did it because they saw the shape.

  • K
    Kit· London · 1h

    The bit about the 600% markup is the one I keep coming back to. Margin isn't sitting in the fabric, it's sitting in the fact we buy six of them.

  • D
    Diego· São Paulo · 3h

    Worked e-comm for four years. This is the most honest breakdown of the model I've seen outside internal docs.

  • P
    Priya· Mumbai · 5h

    The part about trend cycles landing in your cart inside a week — once you see it, you can't go back to thinking the choice is yours.

  • L
    Leila· Beirut · 7h

    Reading this in the factory district in my city. Different country, same equation. The honesty of this piece is what this movement needs.

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